Privacy Policy

Your Privacy Matters

At MyTurf Bellevue Artificial Grass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

We only collect information that helps us serve you better and provide quality artificial grass installation services.

Information We Collect

When you contact us for a quote or consultation, we collect:

• Your name and contact information (phone number, email address)
• Your property address or service location
• Details about your project (property size, type of installation, preferences)
• Photos of your property if you choose to provide them
• Payment information when you hire us for a project

We also automatically collect some information when you visit our website, such as your IP address, browser type, and the pages you view. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide quotes
• Schedule and complete your artificial grass installation
• Process payments for our services
• Send you project updates and appointment reminders
• Follow up on completed projects and request feedback
• Improve our services and customer experience
• Send you occasional updates about our services (you can opt out anytime)

We will never sell your personal information to third parties. We do not share your information with anyone except as necessary to provide our services or as required by law.

How We Share Information

In limited cases, we may share your information with:

• Service providers: We work with payment processors, scheduling tools, and other service providers who help us run our business. These companies only have access to the information they need to perform their services.
• Legal requirements: We may disclose information if required by law, court order, or government regulation.
• Business transfers: If we sell or merge our business, your information may be transferred to the new owner.

Cookies and Tracking

Our website may use cookies, which are small files stored on your device that help us remember your preferences and understand how you use our site.

You can set your browser to refuse cookies, but this may limit some features of our website. We do not use cookies to track your activity across other websites.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes:

• Using secure servers and encryption for sensitive data
• Limiting employee access to customer information
• Regularly updating our security practices
• Working only with trusted service providers who maintain strong security standards

However, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide our services and comply with legal requirements. This typically means:

• Quote requests: We keep this information for one year
• Completed projects: We keep records for at least 7 years for warranty and business purposes
• Marketing contacts: We keep your information until you ask us to remove it

Your Privacy Rights

You have the right to:

• Ask what personal information we have about you
• Request a copy of your information
• Ask us to correct inaccurate information
• Request that we delete your information (subject to legal requirements)
• Opt out of marketing emails at any time

To exercise any of these rights, contact us using the information below. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to other websites, such as our suppliers or partners. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page.

If we make significant changes, we will notify you by email or by posting a notice on our website before the changes take effect.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

MyTurf Bellevue Artificial Grass
2103 Jefferson St, Bellevue, NE 68005
Phone: (402) 395-0590
Email: support@bellevueturfsolutions.com